What makes a great employee? Why are your best employees your best employees?

They’re not your best employees just because they do whatever is on the job description. Often, they have the so-called indescribable “it” factor.

In this video, I talk about how you can actually break that “it” factor down into critical skills that you can hire for, train for, and develop for.

Click below to watch this short video and discover how to get more of the “it” factor you want in your organization.