How To Change Your People’s Behavior

How To Change Your People’s Behavior

People often follow leaders because they inspire them. That inspiration may motivate them and create a willingness to serve or an attitude of gratitude for that leader who shares their knowledge, passion and vision. What do good leaders do with that? They take the...
So You’ve Been Promoted, Now What?

So You’ve Been Promoted, Now What?

I started my career at UPS and worked there for many years. Back then, they had a big promote-from-within culture (and they still do). One day, I was a driver. The next day, I walked in wearing a suit and tie. My first operations assignment was overseeing other...